What is on my plan?
The features in the Starter, Pro and Enterprise plans, the add-ons you can buy, how to see what your gym has and how to add more.
What your gym can use in FitManager depends on its plan and on any add-ons bought on top. Pages your gym does not have are hidden from the sidebar. This article lists what each plan includes and how to add more.
How FitManager is priced
- There are three plans: Starter, Pro and Enterprise. Each one is priced per location: a gym with two facilities pays for two location licences.
- Add-ons are priced once per gym, on top of the plan. Each add-on is only offered on the plans that list it below.
- You pay monthly, or yearly for the price of ten months.
Current prices are on the public pricing page and in Plans compared.
What each plan includes
| Feature | What it gives you | Starter | Pro | Enterprise |
|---|---|---|---|---|
| Gym website | Your public site with plans, timetable, blog and contact | Yes | Yes | Yes |
| Website themes | Ready-made website themes | Yes | Yes | Yes |
| Website editor | Rearrange sections and edit copy on the live site | Yes | Yes | |
| Member portal | Members sign in for their card, visits, payments and news | Yes | Yes | Yes |
| FitManager gym app | Your gym in the FitManager app, with push | Yes | Yes | |
| Schedule | Weekly classes with member enrolment | Yes | Yes | Yes |
| Access control | Access points, door controllers, live feed, access rules | Yes | Yes | Yes |
| Attendance | Check-ins and attendance history | Yes | Yes | Yes |
| CSV member import | Bulk import members from a spreadsheet | Yes | Yes | Yes |
| Lockers | Locker rooms and locker assignment | Yes | Yes | |
| Daily shift reports | End-of-day reports per facility | Yes | Yes | |
| Point of sale | POS, products, purchases, gift cards | Yes | Yes | |
| Portal shop | Members buy plans and products in the portal | Yes | Yes | |
| Coupons | Discount codes | Yes | Yes | |
| Finances | Earnings and expenses | Yes | Yes | |
| Reports | Analytics and the monthly report with PDF and Excel export | Yes | Yes | |
| Data export | Email yourself a full facility export | Yes | Yes | |
| Blog | Posts on the website and in the portal | Yes | Yes | Yes |
| Newsletter | Subscribers, campaigns and templates | Yes | Yes | |
| Contact forms | The website contact form and its inbox | Yes | Yes | Yes |
| Own email provider | Send from your own Brevo account | Add-on | Yes | Yes |
| SMS notifications | Reminders by SMS from a prepaid balance | Add-on | Yes | Yes |
| Push notifications | Push to members through the FitManager app | Yes | Yes | |
| Site API | Keys for a custom website to read plans, timetable and more | Yes | Yes | |
| Dashboard IP allowlist | Restrict the dashboard to known addresses | Yes | Yes | Yes |
| Urgent ticket priority | Open support tickets as urgent | Add-on | Yes | |
| Members | Up to 200 | Unlimited | Unlimited |
Add-ons
| Add-on | Available on |
|---|---|
| Fiscal printing (fiscal receipts from the POS) | Pro, Enterprise |
| POS card terminal (card payments sent to the desk terminal) | Pro, Enterprise |
| Connected domains (website and portal on your own domain) | Pro, Enterprise |
| Own branded app (your app in the stores, built and published by FitManager) | Pro, Enterprise |
| Own email provider, SMS notifications | Starter (already in Pro and Enterprise) |
| Urgent ticket priority | Pro (already in Enterprise) |
| API access (REST API keys and webhooks) | Enterprise |
| MCP / AI connector | Enterprise |
| Partner billing (partner-billed plans and settlements) | Enterprise |
| Custom theme (a bespoke website theme built by our team) | Enterprise |
Not sold as add-ons
The self-service kiosk and the bank card gateways (NLB, CaSys for Komercijalna and Stopanska, Halkbank) are set up by the FitManager team on request. Open a ticket to ask. The branded app also needs your own Apple Developer and Google Play accounts, which you open and pay for yourself.
SMS messages themselves are paid from the facility's prepaid balance, separately from the add-on. See SMS and prepaid balance.
See what your gym has
- The workspace card at the top of the sidebar shows your plan's name as a badge.
- Settings, Billing shows the Current Plan, its status, billing currency and cycle. Change Plan opens the plan builder with your add-ons already ticked.
- If you open a page your gym does not have, for example from an old bookmark, you land on the Overview with the message "Point of sale is not part of the Starter plan. Upgrade to switch it on."
- In this help centre, sections that need a feature are marked with the plan feature they need.
Add a feature or change plan
You need the Manage settings permission.
- Open Settings, Billing and click Change Plan.
- Pick Monthly or Yearly and the plan.
- Set Locations to the number of facilities you run. You cannot go below the number you have.
- Tick the Add-ons you want. The panel shows what you gain or lose compared to today and a running total.
- Enter a Coupon code if you have one and click Apply.
- Click Switch Plan (or Subscribe for a first subscription).
New features appear in the sidebar straight away. Changes are prorated on your next invoice. See Choose a plan for the details.
Common questions
Will I lose data if I move to a smaller plan?
No data is deleted. Pages for features the new plan does not include are hidden until you move back up.
Why can I see a feature that is not in my plan?
FitManager can switch a feature on for an individual gym, for example during a trial of a new module. It shows in the sidebar like any other.
Does Starter stop at 200 members?
Starter is sized for gyms of up to 200 members. If you are growing past that, move to Pro.
Was this page helpful?
Related articles
Still stuck?
Write to us and we will get back to you within one working day.