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Help centre
Support
Tickets, troubleshooting and frequently asked questions.
Open a support ticket
Ask the FitManager team for help from inside the dashboard, follow the answer, reply with attachments and close the ticket when it is solved.
Interactive walkthrough
Urgent ticket priority
What urgent support priority is, which plans include it, how to add it on Pro and when to use it.
Requires: Urgent ticket priority
Frequently asked questions
Short answers to the questions gym owners and staff ask most, from locations and currencies to doors, receipts, emails and support.
Troubleshooting
Quick fixes for the problems gyms run into most, from sign-in and a locked dashboard to emails, the member portal, doors, fiscal receipts, kiosk payments and domains.
Still stuck?
Write to us and we will get back to you within one working day.