Fiscal receipts in North Macedonia
How FitManager prints fiscal receipts from the POS and the kiosk on supported printers, handles refunds and daily Z reports, and keeps a journal of every document.
Gyms in North Macedonia must issue a fiscal receipt for each sale. FitManager prints it for you: every cash or card sale at the point of sale or the self-service kiosk becomes a receipt on your fiscal printer, with no retyping at a separate cash register.
How it works
- A sale is completed on the FitManager POS or the kiosk.
- FitManager queues a receipt for the fiscal printer of that location.
- FitManager Control, running on the reception PC that the printer is connected to, picks the receipt up within about a second and prints it.
- The printer's fiscal number comes back to FitManager and is stored with the sale.
The fiscal memory and the legal receipt are produced by the fiscal printer itself. FitManager tells the printer what to print and keeps a record of what it printed.
Supported printers
- Synergy PF-500 / PF-550 (Akcent)
- David / Fiditek Expert SX, FX1300A
Each printer is registered in the dashboard with its model, the operator and password it uses, and its four VAT rates. A printer that is not yet fiscalised is shown with a training mode warning.
Refunds, copies and reports
| Document | What it is for |
|---|---|
| Receipt | Printed for every cash or card sale. |
| Storno | Cancels a printed receipt. The sale is refunded once the storno is printed. |
| Copy | A non-fiscal reprint of a receipt, marked as a copy with the original number. It never touches the fiscal memory. |
| X report | The running totals of the day, without closing it. |
| Z report | Closes the fiscal day. It can be printed by hand or scheduled for a set time every day. |
FitManager warns you when a day with sales was not closed with a Z report. A scheduled Z report is only printed on days that had sales, and the reception PC has to be on at that time.
The fiscal journal
Every printer has a journal in the dashboard with every document it printed, grouped by day. For each day you see the number of receipts and stornos, the total, and whether the day was closed with a Z report. You can filter by date, type and status, and export the list as a CSV file for your accountant.
If a receipt fails, for example because the printer ran out of paper, it is highlighted in the journal with the printer's own error message. Staff can print it again once the cause is fixed, or mark it as handled if it was issued by hand on the device.
The kiosk
The self-service kiosk prints a fiscal receipt on the same kind of printer when a member buys a membership. A kiosk can also run without a printer and email an invoice instead. If the printer fails after the card was approved, the receipt is queued and printed when the printer is back.
What you need
- The Fiscal printing add-on, available on the Pro and Enterprise plans. See Plans compared.
- A supported fiscal printer, connected to a Windows PC at reception.
- FitManager Control on that PC. See Hardware.
Fiscal receipts can be switched off per location on the POS, for example for a location that does not need them. Storno and reports keep working.
Common questions
Do I still need a separate cash register? No. The fiscal printer is driven from the FitManager POS, so the sale and the receipt happen in one step.
What if the reception PC loses its connection for a while? Sales are made in FitManager, which runs online. If FitManager Control is cut off for a moment, its receipts wait in the queue and print in order once it reconnects.
Who fiscalises the printer? Your fiscal printer supplier or service centre, as for any fiscal device. FitManager works with the printer once it is fiscalised.
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