Export your data
Email yourself a full spreadsheet of one location with every member, membership, payment, visit and sale, and see exactly what it contains.
Your data is yours. From Gym settings you can email yourself a complete export of a location as one Excel spreadsheet, for your own records, your accountant or a move to another system.
Before you start
- You need the Manage settings permission.
- The export covers the location you are working in right now. For another location, switch facility first. Run it once per location if you have several.
Send the export
- Open Settings > Gym settings.
- On the Export your data card, click Email me a full export.
- Check the address in Send to. It is your own email by default; you can type another one.
- Click Send export.
You see The export is being prepared and will be sent to (address). The spreadsheet is built in the background and emailed when it is ready, which can take a few minutes for a large location.
The email has the subject Your export is ready: followed by the file name, for example main-branch-2026-10-04.xlsx. The file is attached to the email itself; there is no download link that expires.
What is in the file
One .xlsx workbook with five sheets. Every row the location has ever had is included, also members you have deleted.
| Sheet | Columns |
|---|---|
| Members | ID, member number, first and last name, email, phone, card, date of birth, gender, address, city, status, joined |
| Memberships | ID, member ID, plan, type, start, end, status, price, paid, payer, visits total, visits used, created |
| Payments | ID, what it was for, reference ID, amount, currency, method, gateway, status, date |
| Attendance | ID, member ID, access point, check in, check out, method |
| Purchases | ID, member ID, total, discount, method, status, items, date |
The member ID in the Memberships, Attendance and Purchases sheets matches the ID column of the Members sheet, so you can join them in Excel or any database.
The export does not contain your settings, products, expenses, classes, website content or staff accounts.
Smaller exports
To export just the list you are looking at, such as filtered members or purchases, use the export option on that list instead. See Export lists.
Troubleshooting
The export never arrived. Check your spam folder first. The email is sent from your gym's sender: your own address if you have connected Brevo, otherwise FitManager's. With Brevo, look for it in the email log. A very large location produces a large attachment that some mailboxes refuse; ask for it to be sent to another address.
I do not see the Export your data card. The card only appears when your plan includes data export, and the page needs the Manage settings permission.
The email address is refused. Correct the address in Send to and click Send export again.
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