Talk to people
who run gym software
Questions about pricing, a demo for your team, help moving from another tool, or hardware for the door. Write to us and a person who builds FitManager answers.
Send us a message
Tell us a little about your gym and what you need. The more specific, the better the first answer.
What happens next
- 1 We read it, a person does Your message lands in the inbox of the team that builds FitManager, not a queue.
- 2 You get an answer within a business day Usually much faster. If it is a demo, we propose two or three time slots.
- 3 We set you up A trial with your real members, and help with import, hardware and the website when you want it.
Response times
Monday to Friday, 09:00 to 18:00 CET. Urgent tickets from customers are watched outside these hours too.
- One business day for email and the form
- Answers in English and Macedonian
- Urgent ticket priority for Enterprise gyms
Already a customer?
Log in to your dashboard and open a support ticket for the fastest help, with your gym and facility already attached.
Go to loginBefore you write
The questions most messages start with.
Yes. Pick "Book a demo" above, or just start a free trial: every feature is on from day one, no card needed, and you can bring your own members in with a CSV.
Yes. Send us an export or a sample spreadsheet and we help map it to members, memberships and payments. Most gyms are running in parallel within a week.
From any supplier; we list the exact models on the Control page. If you prefer one package, tell us and we recommend a kit for your entrance.
Every plan comes with the in-app guide in both languages. Enterprise gyms get an onboarding call for the team, and any gym can book one.
Or skip the email and try it now
A free trial takes two minutes and needs no card. Write to us whenever a question comes up.