Your membership and card

The Membership page shows everything about your plan in one place: your digital card, the plan you have now, how much is left, and every plan you have had at this gym.

Open your membership#

Open Membership in the menu. On a phone, tap Card in the middle of the bottom bar. A short summary is also on the Overview.

Open Membership in the menu. On a phone, tap Card in the bottom bar.

This is your digital card. Show its QR code at the reader or the reception.

Current membership shows your plan, its status and how long it is valid.

Membership history lists every plan you have had here.

When it is time, tap this button at the top to renew or buy your next plan.

Next

Done

That is everything. You can replay it any time.

Start over

1. Open Membership in the menu. On a phone, tap Card in the bottom bar.

2. This is your digital card. Show its QR code at the reader or the reception.

3. Current membership shows your plan, its status and how long it is valid.

4. Membership history lists every plan you have had here.

5. When it is time, tap this button at the top to renew or buy your next plan.

1. Step 1: Open Membership in the menu. On a phone, tap Card in the bottom bar.
2. Step 2: This is your digital card. Show its QR code at the reader or the reception.
3. Step 3: Current membership shows your plan, its status and how long it is valid.
4. Step 4: Membership history lists every plan you have had here.
5. Step 5: When it is time, tap this button at the top to renew or buy your next plan.

Your digital card#

At the top is your Member card with your name, your member code, your plan, Valid until and your Status. Show its QR code at the reader or the reception to check in. It renews every minute, so a screenshot will not work. See Scan in at the door.

Current membership#

Next to the card, Current membership shows your plan with a status badge such as Active, Frozen or Expired. Here is what each line means:

A bar above the details shows how many days (or visits) you have left.

If you see There is an open balance on this membership, you still owe part of the price. You can settle it at the reception.

If you have already paid for your next plan, a green note says it is paid for and starts on a date right after your current plan, so you do not lose any days.

Membership history#

Membership history lists every plan you have had here, with the Period, the Status and how much was Paid out of the price.

When your membership ends#

Your gym can remind you before your plan ends, by email, SMS or a notification in the app, depending on what the gym uses and your choices in your profile. See Notifications and reminders.

When your plan has ended, the card and the Overview show Expired, and the door will not let you in until you renew.

Renew#

Tap Renew membership (or Browse plans while your plan is still running) at the top of the Membership page.

You can always renew at the front desk too.

Something looks wrong?#

Your name, email and date of birth, your plan, freezes and payments are all managed by the gym. If anything on this page is not right, ask the front desk to fix it.