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Help centre
Plan and billing
Your FitManager plan, add-ons, invoices and gym settings.
Choose or change your plan
Pick a FitManager plan, the number of locations and add-ons on the Billing page, apply a coupon and see the total before you confirm.
Interactive walkthrough
Cards and invoices
Add the card that pays for FitManager, choose the default, remove old cards, download invoices and open the Stripe billing portal.
Missed payments
What happens when the card for your FitManager subscription fails, how long the doors and devices keep working, and how to unlock the dashboard.
Gym and facility settings
Set your currency, date format, logo, icon and brand colour for the whole gym, then each location's name, address, timezone, busyness meter and amenities.
Interactive walkthrough
Export your data
Email yourself a full spreadsheet of one location with every member, membership, payment, visit and sale, and see exactly what it contains.
Requires: Data export
Still stuck?
Write to us and we will get back to you within one working day.